Technology Trainee

About the Role

• Join an 18-month structured rotational program within the Business Technology (BT) Division.
• Gain exposure to functional areas including Application Development, Business Analysis, Robotic Process Automation, Infrastructure, Data, and Project Management.
• Build foundational technical and business knowledge while contributing to real-world projects.
• Support system implementations, process improvements, and technology initiatives.
• Requires application of analytical thinking, problem-solving, and developing independent judgment.

Key Responsibilities

• Rotational Learning & Development
• Participate in structured training and rotational assignments across multiple BT functions.
• Develop working knowledge of systems, tools, and processes.
• Apply learned concepts to real-world projects.
• Technical Support & Project Contribution
• Assist in providing technical support to end users and stakeholders.
• Support project and product activities including requirements gathering, development support, testing, implementation, and post-launch evaluation.
• Collaborate with cross-functional teams to support technology initiatives.
• Analysis & Problem Solving
• Analyze technical issues and contribute to identifying solutions under guidance.
• Assist in evaluating system performance, workflows, and opportunities for improvement.
• Apply analytical thinking to support decision-making and project execution.
• Documentation & Process Support
• Create and maintain documentation for systems, processes, and troubleshooting procedures.
• Support standardization and knowledge-sharing across teams.
• Continuous Learning & Improvement
• Stay current on emerging technologies, tools, and industry best practices.
• Actively seek opportunities to expand technical and business knowledge.
• Decision-Making & Discretion
• Exercises developing independent judgment in:
• Analyzing technical information and supporting solution development.
• Prioritizing assigned tasks and managing workload.
• Identifying opportunities for process improvement and efficiency.
• Applying learned concepts to support business and technology initiatives.
• Work is performed with guidance, with increasing autonomy expected.

Qualifications

• Education & Experience
• Bachelor’s degree in Computer Science, Information Technology, Mathematics, Statistics, or a related field, or equivalent practical experience.
• Internship or academic project experience in technology-related fields preferred.
• Skills & Competencies
• Strong analytical and problem-solving skills.
• Basic understanding of computer systems, networks, and software applications.
• Ability to learn quickly and adapt in a fast-paced environment.
• Effective communication and collaboration skills.
• Self-motivated with a positive, team-oriented mindset.
• Strong attention to detail and organizational skills.
• Physical Requirements
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds occasionally.