UX/UI/Technical Content Intern

About the Role

Clearwater Analytics is looking for a Product UX Design Intern to join the User Experience team. This role will help design intuitive, efficient, and delightful product experiences for customers, collaborating with product managers, UX designers, and engineers. It's an opportunity for hands-on experience in an enterprise product environment, working on real features.

Key Responsibilities

• Partner with UX designers to understand business goals, user needs, and product requirements.
• Contribute to user flows, wireframes, and high-fidelity mockups for new and existing features.
• Support user research activities (planning sessions, taking notes, synthesizing findings, and updating artifacts).
• Help create and maintain design system components, patterns, and documentation for consistency.
• Produce clear interaction specs and handoff documentation for engineers.
• Participate in design critiques, incorporating feedback to refine work.
• Assist with prototyping (low- and high-fidelity) to validate concepts.
• Collaborate with UX writers and content strategists for clear, concise in-product copy.
• Conduct competitive and comparative analyses to inform design decisions.
• Contribute to continuous improvement by documenting what worked, what didn't, and why.

Requirements & Tech Stack

• Deep familiarity with Figma for visual design, interaction design, and prototyping.
• Basic understanding of user-centered design, usability principles, and accessibility best practices.
• Strong communication skills and comfort presenting work and reasoning.
• Ability to take direction, respond well to feedback, and iterate quickly.
• Organized, detail-oriented, and able to manage time across multiple tasks.

Qualifications

• Currently pursuing or recently completed a Bachelor's or Master's degree in Human–Computer Interaction (HCI), Interaction Design, UX Design, Product Design, Graphic Design, Cognitive Science, or a related field.
• A portfolio demonstrating:
• Clear problem framing and understanding of user needs.
• Thoughtful interaction design and information architecture.
• Ability to explore multiple concepts and articulate design rationale.
• Concrete examples of using AI tools to make UX designers more efficient (e.g., AI-assisted wireframing, content generation, research synthesis, or design QA) with a clear before/after story.
• At least one example of designing AI into a software application (e.g., prompts, copilots, recommendations, or automation flows), showing how trust, transparency, and user control were handled.
• Actual screens and flows are required in the portfolio.

Nice to Have

• Experience (coursework or projects) related to enterprise, fintech, or data-heavy products.
• Exposure to design systems and component-based design.
• Basic understanding of front-end technologies (HTML/CSS/JavaScript) and their implementation.
• Experience with Figma prototyping for interaction design and usability validation.
• Familiarity with accessibility standards (e.g., WCAG) and inclusive design principles.

To Apply

• Submit your resume.
• Submit a link to your portfolio (website or PDF).
• Include a brief note describing your interest in UX design, why you'd like to intern with Clearwater Analytics, and one project you're most proud of and why.
• Applications without a portfolio will not be considered.