Marketing Services
SquadCX
About the Role
We are seeking a B2B Appointment Setter to generate outbound sales conversations and qualified meetings with businesses in the US market. This is a full-time contractual remote position based in India.
Key Responsibilities
- Lead Generation & Prospecting
- Research and identify potential B2B prospects across the US market.
- Build and manage targeted prospect lists based on defined ICPs.
- Identify key decision-makers such as Founders, CEOs, CMOs, Marketing Directors, VPs, and Business Owners.
- Conduct outbound prospecting through:
- Cold calling
- Cold email
- LinkedIn outreach
- Other approved outbound channels
- Appointment Setting
- Start meaningful conversations with US-based prospects.
- Understand prospect business challenges and identify potential needs for marketing services.
- Qualify prospects using predefined criteria including business need, authority, budget, timing, and overall fit.
- Schedule qualified discovery meetings for the sales/consulting team.
- Confirm scheduled appointments and reduce no-shows through timely follow-ups.
- Maintain consistent follow-up with prospects who are not immediately ready to schedule a meeting.
- Sales & Communication
- Communicate the value proposition of marketing services clearly without being overly sales-focused.
- Handle common objections professionally and confidently.
- Build rapport with senior-level decision-makers.
- Adapt communication based on the prospect’s industry, business model, and specific requirements.
- Maintain a consultative approach rather than depending solely on scripted conversations.
- CRM & Reporting
- Maintain accurate prospect and activity records within the CRM.
- Update lead status, conversation history, follow-up dates, and appointment information.
- Track daily and weekly outbound activities.
- Report on key performance metrics including:
- Calls made
- Conversations
- Qualified leads
- Meetings booked
- Meetings attended
- Conversion rates
- Provide regular feedback regarding prospect responses, objections, and market insights.
Requirements & Tech Stack
- Required Experience & Skills
- 0-2 years of experience in B2B appointment setting, inside sales, lead generation, or business development.
- Proven experience working with US-based B2B clients or prospects.
- Experience selling or generating appointments for marketing services, digital marketing, SEO, performance marketing, social media marketing, content marketing, web services, SaaS, IT services, or similar professional services is preferred.
- Strong cold-calling and outbound prospecting capabilities.
- Excellent spoken English with a clear and professional communication style.
- Strong understanding of the US business and sales environment.
- Experience engaging with senior-level decision-makers.
- Strong objection-handling and follow-up abilities.
- Ability to research prospects and personalize outreach.
- Comfortable working with CRM systems and sales engagement tools.
- Strong organizational and time-management skills.
- Ability to work independently in a remote setup.
- Target-oriented, consistent, and focused on achieving activity and appointment goals.
- Preferred Skills
- Experience with tools such as:
- Zoho CRM / Salesforce / HubSpot
- LinkedIn / LinkedIn Sales Navigator
- Apollo
- ZoomInfo
- Email outreach platforms
- Dialers and calling platforms
- Google Workspace / Microsoft 365
Qualifications
We are looking for a professional who:
- Has demonstrable experience setting B2B appointments in the US market.
- Can confidently engage with business owners and senior executives.
- Understands how to identify a genuine sales opportunity rather than simply booking meetings.
- Can research an account before beginning outreach.
- Is comfortable with cold calling and handling rejection.
- Can consistently meet agreed appointment-setting targets.
- Takes ownership of the entire prospecting and follow-up process.
- Demonstrates professionalism, discipline, and accountability.
Working Hours
The position requires significant overlap with US business hours. The candidate should be comfortable working an India-based schedule aligned with the assigned US time zone and target market.
Employment Type
Full-Time | Contractual
Location
Remote – India
Target Market
USA