Travel Sales Consultant

About the Role

The Travel Sales Consultant role is a full-time, on-site position based in Gurugram.

Key Responsibilities

• Handle inbound and outbound client inquiries.
• Understand travel preferences and design customized itineraries that align with budget and expectations.
• Prepare proposals and quotations.
• Coordinate bookings for flights, hotels, transportation, and tours.
• Ensure accurate documentation and timely confirmations.
• Maintain relationships with travel partners and suppliers.
• Keep up-to-date with destination knowledge and travel trends.
• Recommend suitable packages and experiences.
• Achieve sales targets.
• Manage follow-ups.
• Resolve client issues.
• Provide pre- and post-travel support to ensure a seamless customer experience.

Qualifications

• Strong sales and customer service skills, including consultative selling, client relationship management, and effective negotiation.
• Knowledge of domestic and international travel products, destinations, and itineraries, with experience arranging flights, accommodations, and tours.
• Proficiency with travel booking tools, CRM systems, and standard office software; ability to manage multiple inquiries and bookings simultaneously.
• Excellent written and verbal communication skills.
• Detail-oriented and organized, with strong time management skills.
• Ability to work in a fast-paced, target-driven environment.
• Prior experience in travel agency, travel sales, or hospitality is highly beneficial.
• Familiarity with corporate travel or group travel is a plus.
• Ability to work on-site in Gurugram, collaborate effectively with team members, and maintain a professional, client-focused attitude.
• Bachelor’s degree in any discipline preferred; formal training or certification in travel, tourism, or hospitality is an advantage.