Customer Service Representative, Bilingual
Uline
Gainesville, GAFresher1h agovia LinkedIn
About the Role
- Bilingual Customer Service Representative at Uline.
- Focus on building customer relationships, providing solutions, and delivering legendary service.
- On-site, full-time position at the Georgia Branch.
- Pay: $26 - $30 per hour with growth potential.
Key Responsibilities
- Process customer orders, make product recommendations, and handle account inquiries using world-class technology.
- Become a product and solutions expert to answer product, pricing, and shipping questions.
- Build business relationships with customers via phone, email, and chat.
- Understand customer needs and recommend Uline's best solutions.
- Assist customers in navigating Uline's website and online ordering.
Requirements & Tech Stack
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
- Excellent problem-solving, listening, and communication skills.
- High school diploma or equivalent.
- Bachelor's degree preferred.
- Prior customer service experience is a plus.
Benefits
- Complete health insurance coverage.
- 401(k) with 6% employer match (starts day one).
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program for professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center.
- Beautifully maintained walking trails.