Account Coordinator
CFS
About the Role
This Account Coordinator opportunity offers the chance to join a nationally recognized commercial HVACR organization with more than 30 years of success serving customers nationwide. Known for its commitment to customer service, operational excellence, and innovative facility solutions, this organization continues to grow while investing heavily in its people and technology. As an Account Coordinator, you'll serve as a vital link between customers, vendors, field teams, and internal departments. The Account Coordinator will gain exposure to service operations, project coordination, purchasing, billing, and customer support, making this an excellent opportunity for someone looking to build a long-term career with a stable, growing company. This role is ideal for an Account Coordinator who enjoys staying organized, communicating with multiple stakeholders, and helping projects move smoothly from start to finish.
Key Responsibilities
- Provide exceptional customer service and support by phone, email, and online portals.
- Enter and maintain work order information, ETA updates, and service documentation.
- Match purchase orders, review vendor information, and ensure accurate data entry.
- Process quote approvals, track order progress, and support billing activities.
- Coordinate communication between customers, field technicians, vendors, and internal teams to ensure timely project execution.
Requirements & Tech Stack
- Proficiency with Microsoft Office, including Excel, Outlook, and Word.
- Experience with Sampro, HVACR operations, or service-industry software is a plus.
Qualifications
- Previous customer service, account coordination, administrative, or CSR experience.
- Organized, proactive, and customer-focused.
- Enjoys managing multiple priorities, communicating with a variety of stakeholders, and ensuring details do not fall through the cracks.
- Thrives in fast-paced service environments and enjoys being the go-to resource for coordination and follow-through.
Location: Maitland, FL | Fully Onsite
Pay: $20.00 - $23.00 per hour