Logistics Coordinator

About the Role

Make a Real Impact on Amazon's Global Operations: Join our Global RAD Operations team and be part of the engine that keeps Amazon's fulfillment centers running smoothly worldwide. As a Process Assistant at our flagship RAD1 site in Antioch, Tennessee, you'll play a crucial role in ensuring Amazon operations sites get the tech equipment they need, exactly when they need it.

What Makes This Role Special:

This isn't your typical support role. You'll be the critical link in our yard operations, managing the flow of trucks and trailers through our Yard Management System (YMS). Your expertise in checking vehicles in and out will directly impact delivery operations across Amazon's network. Working closely with Area Managers, you'll have your finger on the pulse of daily operations within RAD1, identifying bottlenecks and implementing solutions that make a measurable difference in efficiency.

Key Responsibilities

• Yard and Carrier Management
• Support communication of yard movement through Yard Management System (YMS) and verbally with dock personnel.
• Perform daily functions to maintain yard accuracy and ensure trailer locations are current in real-time systems.
• Correspond with multiple shipping companies and their contacts to maintain inbound appointment compliance records.
• Track carrier arrival and departure times for carrier scorecard development.
• Cross-Functional Coordination
• Facilitate the relationship between Inbound (IB) and Outbound (OB) RAD teams to ensure seamless trailer flow.
• Coordinate trailers to corresponding dock doors and cross docks using appropriate scheduling protocols.
• Communicate effectively with fellow employees and coordinate activities according to operational needs.
• Communicate effectively/professionally via email/phone with Parcel, LTL, FTL transportation providers for daily volume projections and driver arrival ETA.
• Shipment Execution and Tracking
• Use multiple shipping company software platforms to schedule shipments and generate shipping labels.
• Track packages in transit and monitor shipment status from origin to destination.
• Troubleshoot shipping problems and errors to resolution, escalating complex issues when necessary.
• Compliance and Safety
• Maintain comprehensive understanding of shipping requirements, rules, and obligations by carrier, destination, and package type.
• Ensure all safety measures and precautions are in place and actively used regarding dock operations and trailer movements.
• Verify compliance with carrier-specific appointment windows and documentation requirements.
• Additional Responsibilities
• Perform additional duties as assigned to support overall transportation operations and departmental objectives.

Requirements & Tech Stack

• Yard Management System (YMS)
• Microsoft Office products and applications
• Standard office applications and systems

Qualifications

• High school or equivalent.
• 1+ years of Microsoft Office products and applications experience.
• Basic computer proficiency.
• Strong willingness and adaptability to learn new skills.
• Ability to deep dive into research and problem-solving.
• Dynamic, organized self-starter.
• Comfortable working independently while maintaining strong communication with multiple stakeholders.
• Ability to stay organized and proactive.
• Responsible for ensuring strict adherence to all yard safety protocols and overseeing yard safety compliance.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
• Work 40 hours/week, and overtime as required.

Preferred Qualifications:

• 2+ years of Microsoft Office products and applications experience.

Work Environment:

• Based at RAD1 in Antioch, Tennessee.
• Working Monday through Friday from either 6am-2:30pm or 8:45am-5:15pm.
• Thrives in a dynamic environment and can maintain yard access coverage to support delivery operations.
• Collaborative team setting.