Surgery Field Engineer Apprentice

About the Role

• A one-year apprenticeship designed to prepare candidates for a long-term career in field service.
• Onsite customer-facing service position focused on maintaining and repairing medical equipment in healthcare environments.
• Time spent supporting customers in hospitals and clinical settings, serving as the face of GE HealthCare at customer sites in Denver, CO and Colorado Springs, CO.
• Scheduled to align with the anticipated availability of an internal position to support continuity of employment following program completion.

Key Responsibilities

• Work within hospital radiology environments to evaluate and troubleshoot imaging equipment issues and implement appropriate repairs.
• Complete Preventative Maintenance on designated equipment.
• Perform safety and environmental inspections ensuring compliance to Health and Human Services and Environmental Health and Safety guidelines.
• Complete necessary service and repair documentation following hospital protocol and GEHC policies & procedures.
• Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Learn and ensure proper care of tools and test equipment and ensure calibration.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment.
• Mentor with and assist more experienced technicians on progressive repairs and resolution.
• Work as a member of the local team to provide efficient service delivery to all accounts within the assigned area.
• Complete all planned Quality and Compliance training within the defined deadlines.
• Identify and report all customer quality or compliance concerns immediately to the Quality Organization.
• Comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations.

Work Environment & Travel

• Field roles take place at customer locations, including hospitals and healthcare environments.
• Flexible to support customer needs, which may include early mornings, evenings, weekends, or adjusted hours based on service or customer requirements.
• Travel to customer locations may be required, depending on market and business needs.

Requirements & Tech Stack

• AS, BS degree, military education, certificate program, current student with less than 12 months from completion OR High School Diploma/GED with 6 months experience servicing electronic, IT or mechanical equipment.
• Must have reliable transportation and a valid driver's license.
• Legal authorization to work in the U.S. is required.
• Ability to lift and carry equipment up to 35 pounds unassisted.
• Perform frequent bending, stooping, twisting, climbing, crouching, kneeling, sitting, and standing for extended periods.
• Ability to reach at, above, and below shoulder level; flex and extend neck; and demonstrate good hand and finger dexterity.
• Specific vision abilities may include color vision, close vision, distance vision, peripheral vision, and depth perception.
• Must successfully complete GE HealthCare background checks, post-offer drug testing, and ongoing customer access requirements, including required immunizations, additional drug tests/background checks, and site-specific compliance protocols.

Desired Qualifications

• High school diploma/GED with demonstrated work experience, or a completed AS or BS degree strongly preferred.
• Previous experience interpreting schematic diagrams and performing effective repair and planned maintenance on basic biomedical or electronic equipment.
• Knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.
• Ability to develop and maintain good customer relations.
• Experience interfacing with both internal team members and external customers as part of a solution-based service process.
• Change agent and process oriented.

Location & Mobility

• Local candidates strongly preferred.
• Any relocation beyond 30 miles from your current location must be approved by your manager in advance.
• Candidates who are open to relocation may increase their chances of placement into a full-time internal role.

Program Considerations

• Successful completion of the apprenticeship and conversion to a full-time internal position are based on performance, business need, and role availability.

Additional Information

• Pay range for this position (U.S. based): $48,000 - $72,000 (Denver: $52,800 - $79,200) annually.
• May be eligible to earn performance-based incentive compensation.
• Offers a competitive benefits package, including medical, dental, vision, paid time off, 401(k) plan, life, disability, and accident insurance, and tuition reimbursement.
• Relocation Assistance Provided: No
• Application Deadline: October 30, 2026