Greater

About the Role

The Director of Property Management is a full-time, on-site role responsible for overseeing the end-to-end management of the Authority’s property portfolio. This role includes planning and directing property operations, ensuring optimal occupancy, overseeing lease administration, and maintaining asset value across commercial and healthcare-related real estate. The Director will manage budgeting and financial performance of properties, monitor service quality, coordinate maintenance and facilities management, and ensure compliance with relevant regulations and standards.

Key Responsibilities

• Oversee the end-to-end management of the Authority’s property portfolio.
• Plan and direct property operations.
• Ensure optimal occupancy.
• Oversee lease administration.
• Maintain asset value across commercial and healthcare-related real estate.
• Manage budgeting and financial performance of properties.
• Monitor service quality.
• Coordinate maintenance and facilities management.
• Ensure compliance with relevant regulations and standards.
• Lead property management teams.
• Build strong relationships with tenants and stakeholders.
• Resolve complex operational issues.
• Support strategic real estate initiatives aligned with the Authority’s objectives.

Requirements & Tech Stack

• Property Management
• Commercial Real Estate
• Lease Administration
• Budgeting
• Financial Oversight
• Customer Service
• Stakeholder Management
• Leadership experience
• Strategic Planning
• Real Estate Operations
• Property Management Policies and Procedures
• Analytical Skills
• Negotiation Skills
• Problem-Solving Skills
• Attention to Detail
• Data-Informed Decision Making
• Experience working within regulated environments or healthcare

Qualifications

• Strong skills in Property Management and Commercial Real Estate, with experience overseeing multi-site or complex portfolios.
• Skills in Lease Administration, including drafting, reviewing, and managing lease agreements and ensuring accurate documentation.
• Skills in Budgeting and financial oversight, including forecasting, cost control, and performance reporting.
• Skills in Customer Service and stakeholder management, with a focus on tenant satisfaction and relationship building.
• Extensive leadership experience managing property or facilities teams, with the ability to drive performance and continuous improvement.
• Proven track record in strategic planning, real estate operations, and implementation of property management policies and procedures.
• Strong analytical, negotiation, and problem-solving skills, with attention to detail and ability to make data-informed decisions.
• Bachelor’s degree in Real Estate, Facilities Management, Business Administration, Engineering, or a related field.
• Advanced degree or relevant certifications (e.g., RICS, CPM) are an advantage.
• Experience working within regulated environments or healthcare.