Technical Support Engineer
Options Technology
About the Role
As a Technical Support Engineer, you will be at the core of mission-critical trading and cloud infrastructure. You will work directly with cutting-edge financial technology, supporting global clients while solving complex, real-time technical challenges. This is an exciting opportunity to work in a fast-paced environment and contribute to Options' continued success.
Key Responsibilities
- Work directly with cutting-edge financial technology.
- Support global clients.
- Solve complex, real-time technical challenges.
Requirements & Tech Stack
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
Qualifications
- Strong research, writing, and communication skills.
- Ability to work in a fast-paced and changeable working environment.
- Customer service experience (comfortable working with senior management and business owners).
- Exceptional organizational skills and strong attention to detail.
- Desire to travel.
- Ability to work independently and manage your own projects in a professional manner.
- Candidates must have or be working towards an Undergraduate degree or have previous experience in a similar role.
Desirable:
- Previous start-up, technology, or business experience.
- Degree level qualification or equivalent in a related field.
- A passion for start-ups, innovation, and financial technology.
- Strong interpersonal skills with client-facing experience.
- Project management skills and proven ability to manage own workload.