Technical Support Engineer

Options Technology

New York, United StatesFresher1h agovia LinkedIn

About the Role

As a Technical Support Engineer, you will be at the core of mission-critical trading and cloud infrastructure. You will work directly with cutting-edge financial technology, supporting global clients while solving complex, real-time technical challenges. This is an exciting opportunity to work in a fast-paced environment and contribute to Options' continued success.

Key Responsibilities

  • Work directly with cutting-edge financial technology.
  • Support global clients.
  • Solve complex, real-time technical challenges.

Requirements & Tech Stack

  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel

Qualifications

  • Strong research, writing, and communication skills.
  • Ability to work in a fast-paced and changeable working environment.
  • Customer service experience (comfortable working with senior management and business owners).
  • Exceptional organizational skills and strong attention to detail.
  • Desire to travel.
  • Ability to work independently and manage your own projects in a professional manner.
  • Candidates must have or be working towards an Undergraduate degree or have previous experience in a similar role.

Desirable:

  • Previous start-up, technology, or business experience.
  • Degree level qualification or equivalent in a related field.
  • A passion for start-ups, innovation, and financial technology.
  • Strong interpersonal skills with client-facing experience.
  • Project management skills and proven ability to manage own workload.

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