Facilities Maintenance Technician

About the Role

General Matter is seeking a Facilities Maintenance Technician to ensure General Matter’s facilities are clean, organized, safe, and fully operational. This role reports to the Facilities & Construction Project Manager.

Key Responsibilities

Daily Cleaning & Janitorial Services

• Clean and maintain offices, common areas, hallways, break rooms, restrooms, and other designated spaces.
• Sweep, mop, vacuum, and maintain floors and surfaces; clean interior glass, doors, and windows.
• Clean and sanitize restrooms, kitchens, break areas, counters, sinks, and frequently touched surfaces.
• Empty trash and recycling bins and transport waste to designated collection areas.
• Replenish restroom supplies, paper products, soap, and other cleaning materials.
• Respond to spills, messes, and unexpected cleaning needs, and perform routine deep-cleaning tasks.

Facility Upkeep & Basic Maintenance

• Conduct routine walkthroughs to identify cleanliness issues, damaged fixtures, leaks, lighting problems, and other facility concerns.
• Perform basic maintenance tasks and minor repairs, such as replacing light bulbs, tightening loose hardware, and assembling furniture, within training and authorization.
• Report plumbing, electrical, HVAC, structural, safety, and equipment issues to the Facilities & Construction Project Manager.
• Help maintain organized storage areas, supply rooms, janitorial closets, and workspaces.
• Assist with moving furniture, setting up rooms, and preparing spaces for meetings and events.
• Keep entrances, walkways, and common areas clean, clear, and safe.

Daily Facility Support

• Follow a daily cleaning and facility upkeep checklist and document completed tasks.
• Respond to cleaning and upkeep requests assigned by the Facilities & Construction Project Manager.
• Report completed work and outstanding issues through the company’s designated communication or work order system.
• Assist with routine facility inspections and support preparation for visitors, meetings, and inspections.
• Assist with deliveries, supply organization, and other facility-related duties.
• Maintain a professional, courteous, and helpful presence.

Supplies, Equipment & Safety

• Monitor janitorial supplies and notify the manager when materials need to be replenished.
• Maintain cleaning equipment and report damaged or malfunctioning tools.
• Use cleaning chemicals, equipment, and personal protective equipment according to product instructions and safety procedures.
• Store cleaning supplies securely and follow established workplace safety, sanitation, and waste disposal procedures.
• Promptly report hazards, spills, damaged equipment, or other conditions that could create a safety risk.
• Do not undertake electrical, plumbing, construction, or other specialized repairs without appropriate training and authorization.

Accountability & Communication

• Arrive on time and consistently complete assigned daily responsibilities.
• Communicate facility issues, supply needs, and maintenance concerns to the Facilities & Construction Project Manager.
• Take initiative to address visible cleanliness and upkeep issues.
• Maintain confidentiality and respect employees’ personal belongings, workspaces, and company property.

Requirements & Tech Stack

• Monday through Friday, during daytime working hours.
• Occasional schedule adjustments may be needed.

Qualifications

• Strong attention to detail and pride in maintaining a clean environment.
• Dependable, punctual, organized, and able to work independently.
• Ability to follow checklists, procedures, and instructions.
• Basic knowledge of cleaning products, sanitation procedures, and cleaning equipment.
• Ability to identify and report maintenance concerns.
• Professional communication and a positive, service-oriented attitude.
• Ability to safely perform physical duties, including standing, walking, bending, lifting, and moving cleaning supplies, with or without accommodation.

Preferred Skills and Experience

• Previous janitorial, commercial cleaning, custodial, or facility maintenance experience.
• Experience in a fast-paced environment requiring a resourceful approach to complete tasks within tight timeframes.