Mid-Market Account Manager (Dine-in)
TikTok
About the Role
TikTok Local Services (TikTok GO) is a commerce solution connecting global users with local services. We are seeking Mid-Market Account Managers to drive growth and enrich our ecosystem. The focus will be on top local services partners in dine-in to accelerate service offerings on TikTok.
Key Responsibilities
- Develop business and build partnerships; identify key local services partners in the F&B industry.
- Drive TikTok adoption and provide integration marketing solutions to customers.
- Conduct customer visits, negotiate cooperation, and finalize contracts with key partners.
- Partner with local service merchants in delivering high-quality content through short videos, live streaming, and influencer matchmaking to improve their sales/transactions.
- Provide deep product insights and ongoing consultative support to TikTok's product and local services teams.
Requirements & Tech Stack
- Bachelor's degree in business, marketing, or a related field.
- Experienced working with Mid-Market, SMB restaurants, or top F&B chains.
- Ability to negotiate contract terms.
- Strong understanding of the food/dine-in industry and its trends.
- Product acumen, with the ability to understand and contribute to product strategy.
- Strong customer relationship maintenance, negotiation, and problem-solving abilities.
- Experience leveraging creator networks or working with social media agencies.
- Preferred experience working as part of a global or international team.