Telesales Executive

About the Role

This is a full-time, on-site Telesales Executive role based in Bengaluru East.

Key Responsibilities

• Handle outbound and inbound calls to educate potential customers on NoBroker’s services.
• Understand customer property requirements.
• Convert leads into successful sales.
• Explain service features and pricing.
• Address customer queries.
• Follow up on leads.
• Update call and sales information in internal systems.
• Coordinate with internal teams for smooth customer onboarding.
• Maintain a high standard of customer service.
• Consistently meet or exceed individual and team sales targets.
• Work within defined processes and suggest improvements to enhance customer experience and conversion rates.

Requirements & Tech Stack

• Basic computer proficiency.
• Ability to work with CRM tools or call management software.

Qualifications

• Strong Communication skills, including clear spoken English/Hindi and the ability to explain services effectively over the phone.
• Customer Service and Customer Support skills to handle queries, resolve issues, and maintain a positive customer experience.
• Sales and Lead Generation skills to convert inquiries into paying customers and consistently achieve sales targets.
• Prior experience in telesales, inside sales, or call-center operations, preferably in real estate or consumer services, is an advantage.
• Ability to work in a fast-paced, target-driven environment.
• Strong listening skills and resilience in handling rejections.
• Minimum educational qualification: higher secondary (12th grade) or a bachelor’s degree in any discipline.
• Formal sales or customer service training is a plus.