Pharmacy Technician

Key Responsibilities

• Answer incoming and outgoing communications to/from patients, arranging timely shipment and delivery of medications.
• Act as liaison between prescribers, insurance PBMs, and outside pharmacies.
• Work closely with clinical, medication access, and distribution teams to ensure timely patient care.
• Type and adjudicate prescriptions.
• Investigate and resolve Third-Party Rejections.
• Document all patient interactions in appropriate systems and databases.
• Prepare non-sterile compound medications.
• Fill patient prescriptions.
• Organize and store filled prescription medications utilizing Smart-Shelf storage.
• Manually package medications for shipment.
• Assist in stocking and storage of inventory.
• Maintain and replenish automated filling PODS.
• Spend most of a shift standing or walking, often walking >5 miles.
• Regularly required to lift, push, or pull boxes or carts weighing >20 pounds.
• Other duties as assigned.

Requirements & Tech Stack

• Ability to perform a wide range of physical activity: lifting, pulling, bending, manual dexterity movements.
• Ability to follow oral and written instructions, prioritize with accuracy and dependability.
• Fluency in reading, writing, and speaking English.
• Proficient communication, computer, and basic mathematic skills.
• Primary source verification required.

Qualifications

• Graduation from high school or an equivalent combination of education and experience.
• Current licensure that meets the State of Michigan Pharmacy Technician licensing requirements. This includes:
• A temporary pharmacy technician license (valid for 1 year and is non-renewable) or a full pharmacy technician license upon hire, or a full pharmacy technician license before the temporary license expires.

Desired Qualifications

• Completion of a Pharmacy technician training program.
• Basic algebra.
• Proficient computer skills (including Epic/MiChart, WAM, Jabber/Finesse, Microsoft Suite).
• Experience in adjudicating and preparing non-sterile compounds.