Secretary-Departmental

About the Role

• Provide administrative support to ensure efficient residency program operations.
• Respond to routine inquiries from residents, faculty, staff, and visitors, providing excellent customer service and directing requests as appropriate.
• Provide general office support, including mail distribution, document preparation, filing, data entry, and special project coordination.
• Collaborate closely with residency leadership and program staff to support resident education, accreditation requirements, and overall program success.

Key Responsibilities

• Scheduling, record management, correspondence, report preparation, and maintenance of confidential information.
• Manage residency databases and systems, including MedHub, Amion, Cerner, and reporting platforms, ensuring accurate documentation, evaluations, schedules, and resident records.
• Coordinate resident, faculty, clinic, elective, and educational schedules and communicate changes to stakeholders.
• Prepare and distribute reports, evaluations, performance tracking data, committee materials, and accreditation-related documentation.
• Support Clinical Competency Committee (CCC) processes, resident assessments, quarterly reviews, and compliance tracking.
• Coordinate residency educational activities, including didactics, procedure clinics, orientation programs, and resident events.
• Plan and support residency events such as graduation ceremonies, wellness initiatives, retreats, and faculty/resident meetings.
• Monitor office and program supply inventories, process purchase requests, and assist with budget-related administrative activities.

Requirements & Tech Stack

• High School Diploma/GED required.
• 0-3 years of relevant experience.
• Health care setting a plus.
• Basic proficiency in MS Office (Word, Excel, PowerPoint).