Travel Sales Intern

About the Role

TripYog is seeking a motivated and customer-focused Travel Consultant Intern eager to learn about holiday planning, customer communication, and travel sales. This role offers hands-on experience in the holiday-package sales journey, from understanding customer requirements and preparing itineraries to conducting follow-ups, assisting with booking confirmations, and coordinating with the operations team. It's ideal for someone who enjoys communicating with people, has an interest in travel, and wants to develop practical skills in sales, negotiation, customer relationship management, and holiday planning. You will receive guidance while gradually taking ownership of assigned enquiries and responsibilities.

Key Responsibilities

• Understand customer preferences, budgets, travel dates, and expectations through calls, WhatsApp, and email.
• Assist in recommending destinations, hotels, transport, and experiences, and prepare customized itineraries and quotations.
• Manage assigned enquiries through timely responses, structured follow-ups, and effective objection handling.
• Support booking conversions, recommend relevant upgrades, and assist with payment follow-ups.
• Maintain accurate customer records, quotations, and follow-up activities using CRM systems and spreadsheets.
• Coordinate with senior team members and operations to verify availability, pricing, booking details, and customer requirements.
• Support customer service, escalate concerns when necessary, and build knowledge of destinations, holiday packages, and travel products.

Requirements & Tech Stack

• Strong spoken Hindi and English, with clear written communication skills.
• Good interpersonal skills and an interest in customer service, travel planning, and sales.
• Willingness to learn persuasion, negotiation, objection handling, and customer conversion techniques.
• Good organizational skills, attention to detail, and the ability to manage multiple enquiries and follow-ups.
• Basic familiarity with email, spreadsheets, and digital communication tools; willingness to learn CRM systems.
• Ability to accept feedback, meet agreed timelines, and work responsibly in a remote environment with a reliable internet connection.

Qualifications

• Pursuing or recently completed a bachelor's degree in any discipline; Travel & Tourism, Hospitality, or Business Administration backgrounds are welcome.
• Prior internship or exposure to sales, customer support, telecalling, or other customer-facing roles is an advantage.
• Basic knowledge of Indian travel destinations and holiday packages is beneficial.
• Freshers are welcome to apply. Prior experience in the travel industry is not mandatory.

Internship Details

• Duration: 3 months, full-time.
• Stipend: ₹5,000 per month.
• Employment Type: Full-Time Internship.
• Location: Remote — anywhere in India.
• Working Arrangement: Remote, with availability during agreed working hours.

PPO Opportunity

• High-performing interns may receive a Pre-Placement Offer (PPO) for a full-time Travel Consultant position upon successful completion of the internship.
• Full-time conversion is subject to individual performance, role suitability, and business requirements; a PPO is not guaranteed.