Title Specialist
Old Republic Title
About the Role
Old Republic Title is seeking an entry-level Title Specialist to join our team. This is a Full-Time, 100% Remote opportunity for Florida Residents Only.
Key Responsibilities
- Entering title orders, ownership searches, and quotes accurately and efficiently.
- Managing and prioritizing requests received through shared team inboxes.
- Updating order information and maintaining accurate records.
- Monitoring product delivery timelines and ensuring service commitments are met.
- Responding to customer and internal inquiries by phone and email.
- Providing outstanding customer service and professional communication.
- Assisting teammates and supporting department workflow during peak periods.
- Ensuring compliance with company policies, procedures, and industry regulations.
- Maintaining accuracy while managing multiple priorities in a fast-paced environment.
Requirements & Tech Stack
- Proficiency in Microsoft Office Suite and Outlook.
- Ability to learn new systems and processes quickly.
Qualifications
- Experience in title, real estate, mortgage, banking, customer service, or administrative operations is preferred.
- Excellent written and verbal communication skills.
- Strong customer service and relationship-building abilities.
- Exceptional attention to detail and accuracy.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Strong organizational and problem-solving skills.
- Detail-oriented, customer-focused, organized, proactive, and enjoys delivering exceptional service.
- Takes pride in producing accurate, high-quality work.
- Thrives in a fast-paced environment.
- Enjoys helping customers and solving problems.
- Dependable, organized, and self-motivated.
- Communicates professionally and effectively.
- Works well independently while remaining a collaborative team player.
- Maintains a positive attitude and strong sense of accountability.