Value Acceleration Engineer

About the Role

Salesforce is seeking an early-career, highly driven Value Acceleration Engineer for a unique, high-impact rotational role. In this forward-deployed position, you will work directly with enterprise customers and Customer Success teams to implement AI concepts and reduce their time-to-value. This role is designed as a 90-day intensive "Field Residency" focused on bringing 1-2 critical business processes live in production. After 6-12 months, you will transition to a core Agentforce (AFO) product and engineering pod.

Key Responsibilities

• Work hands-on with strategic customers to design and build "Day 1" agentic workflows and blueprints.
• Participate in 90-day Value Acceleration programs as the technical builder to get 1-2 primary use cases live in production.
• Quickly troubleshoot bugs, unblock implementation hurdles, and solve usability or security asks to drastically reduce Time-to-First-Value (TTFV).
• Facilitate working sessions with customers and deployment strategists, bridging the gap between business needs and technical feasibility.
• Enable and support implementation partners to take over ongoing build work post-engagement.
• Document design decisions and build patterns from customer engagements to feed the use case library and core product roadmap.
• Serve as the feedback loop between the customer edge and mainline engineering, translating real-world friction into scalable product features.
• Transition from the forward-deployed rotation into a permanent builder role within core product pods.

Requirements & Tech Stack

• B.S. in Computer Science or related field, with 3.5+ GPA (M.S. is a plus).
• A builder's spirit (e.g., building projects on the side, staying updated on tech developments).
• High empathy and exceptional written and verbal communication skills.
• Comfortable presenting to external customers and navigating complex enterprise environments.
• Strong desire to learn both technical systems and business processes.
• Ability to thrive in a fast-paced, ambiguous startup environment requiring quick problem-solving.
• Enthusiasm for a rotational model: excited for field deployment before transitioning to core product engineering.
• Experience with modern programming languages (e.g., Go, Python, JavaScript) and ability to pick up new technologies quickly.
• Previous experience, projects, or internships in customer-facing technical roles (e.g., Sales Engineering, Tech Consulting, Implementation).
• Hands-on experience with the Salesforce platform or building agentic workflows/blueprints.
• Exposure to the supply chain, logistics, or manufacturing industry.