Customer Service Rep(05552)

Domino's

Charlotte, NC0–18 yrs1h agovia LinkedIn

About the Role

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join their pizza-loving family. This role will be the voice of the company, taking orders, answering questions, and ensuring every customer has a positive experience.

Key Responsibilities

  • Taking phone orders with accuracy and efficiency
  • Providing excellent customer service
  • Answering customer questions about the menu, promotions, and delivery services
  • Addressing and resolving customer concerns with patience and understanding
  • Working as part of a team to ensure smooth operations and happy customers

Requirements & Tech Stack

  • Basic computer skills and familiarity with point-of-sale systems

Qualifications

  • Must be 16 years of age.
  • A positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills and a knack for finding solutions.
  • A love for pizza is a definite plus.
  • Must make Perfect Pizzas every time by adhering to strict adherence to Domino's pizza-making standards and procedures.
  • Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
  • Must work with Hustle and Energy; a fast-paced and efficient work style is needed.
  • Must be friendly and have a smile with all customers.

Compensation

  • $10-$12 an hour

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