Associate Package Consultant
IBM
About the Role
As an Associate Package Consultant at IBM, you will assist clients in the selection, implementation, and production support of application packaged solutions, such as Salesforce, to meet client needs. Leveraging a growth mindset, you are ready and willing to deliver business value, wherever needed.
Key Responsibilities
- Assisting clients in selection, implementation, and support of packages.
- Making strategic recommendations and leveraging business knowledge to drive solutions for clients and their management.
- Running or supporting workshops, meetings, and stakeholder interviews.
- Developing process maps to understand As-Is and To-Be scenarios.
- Using IBM's Design Thinking to help solve client's challenges.
Requirements & Tech Stack
- Ability to translate business solutions into technical requirements.
- Openness to assist clients in the design, business architect, process development, functional implementation, and support of applications.
- Ability to thrive in an ever-changing, technology-based Consulting environment.
- Ability to quickly learn enterprise systems and cloud-based applications.
- A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view.
- Exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights.
- Willingness to travel up to 100%.
Qualifications
Preferred Education: Bachelor's Degree
Preferred Majors: MIS, Business/Finance/Accounting, Supply Chain Management, Industrial Engineering, Computer Science, Information Systems, Business Analytics, Human Resources.
Preferred Technical And Professional Experience
- Internship, co-op or project experience with ERP systems (Workday, SAP, Oracle) or CRM (Salesforce).
- Exposure to AI-driven tools to analyze data or improve workflow efficiency, requirement gathering, testing, workflow efficiency.
- Familiarity with reporting tools or basic SQL.
- Understanding of core business processes (HR, finance, or payroll).
- Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands.