Application Infrastructure Management Engineer / SME

NTT DATA North America

Noida, Uttar Pradesh, India3h agovia LinkedIn

About the Role

Provide application infrastructure expertise for business-critical applications. Help application owners, development teams, infrastructure teams, and vendors understand how applications are hosted, integrated, monitored, recovered, and operated. This role combines application knowledge, infrastructure understanding, and architecture judgment to improve supportability, resilience, and operational maturity.

Key Responsibilities

  • Assess application hosting environments, dependencies, interfaces, and infrastructure components.
  • Review application supportability across operating system, database, middleware, application server, monitoring, backup, disaster recovery, and operational documentation.
  • Identify operational gaps, technical risks, lifecycle issues, and improvement opportunities.
  • Work with application owners, development teams, infrastructure towers, and vendors to define or refine the operating model.
  • Provide specialist input for application infrastructure, monitoring concepts, resilience, recovery, lifecycle, and modernization discussions.
  • Support managed service takeover for applications by validating supportability, required documentation, working instructions, and service readiness.
  • Help application teams move toward more standard, supportable, and modern operating patterns where appropriate.
  • Act as a trusted advisor to application owners by building knowledge of the application, business context, dependencies, and operational sensitivities.
  • Support critical incident reviews where application infrastructure, middleware, platform, or dependency knowledge is required.

Requirements & Tech Stack

  • Senior experience in application infrastructure, application operations, middleware, production engineering, application support, or solution architecture.
  • Strong understanding of how enterprise applications run across datacenter, virtualized, middleware, database, container, and cloud environments.
  • Experience evaluating legacy, non-standard, and modern application stacks.
  • Practical knowledge of application servers and middleware such as WebSphere, Tomcat, IIS, message queueing, Java, .NET, APIs, and container-based platforms.
  • Experience with operational readiness, dependency mapping, monitoring design, resilience, recovery planning, and incident analysis.
  • Ability to translate between application teams and infrastructure teams.
  • Strong stakeholder management skills with application owners, developers, vendors, and infrastructure operations teams.

Qualifications

  • This is a hybrid application infrastructure and application SME role.
  • The ideal candidate understands how applications behave in production, how infrastructure affects application stability, and how to build confidence with application owners over time.

Useful Additional Skills:

  • Experience in manufacturing, plant, logistics, or other business-critical environments.
  • Experience with application performance monitoring, observability, monitoring, IT service management, and DevOps tooling.
  • Familiarity with cloud platforms, Kubernetes, CI/CD pipelines, automation, and infrastructure-as-code.
  • German language capability useful for German plant-facing or operations-facing discussions.

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