Desktop Support Technician

About the Role

• Assist with laptop imaging, deployment preparation, inventory tracking, shipping and receiving, and device collection efforts.
• Comprehensive training will be provided, making this a great entry point into the technology industry.

Key Responsibilities

• Reimage and configure laptops following documented procedures.
• Log into devices and complete basic user profile setup.
• Track and maintain accurate records of computer assignments and inventory.
• Prepare laptops for deployment and shipment to end users.
• Receive returned devices and properly process and store equipment.
• Assist with inventory management and asset tracking activities.
• Collect and transport equipment between offices and storage locations as needed.
• Follow detailed processes and instructions with a high degree of accuracy.
• Maintain organized workspaces and inventory areas.
• Support large-scale PC refresh and deployment projects.

Requirements & Tech Stack

• High school diploma, GED, or equivalent.
• Strong attention to detail and organizational skills.
• Ability to follow written and verbal instructions precisely.
• Reliable transportation and ability to move between buildings or office locations when required.
• Ability to lift and move computer equipment and shipping boxes.
• Basic computer literacy and familiarity with laptops and Windows environments.
• Strong work ethic and willingness to learn.
• Asset management, record keeping, imaging computers, shipping & receiving, logistics management, customer service experience.

Additional Skills & Qualifications

• Associate's or Bachelor's degree.
• Previous experience in inventory, shipping/receiving, warehouse, retail, logistics, customer service, or technical support.
• Experience working with computers, hardware, or technology equipment.
• Asset management or device deployment experience.

Job Type & Location

• Contract position.
• Based out of Santa Clara, CA.
• Fully onsite.

Pay And Benefits

• Pay range: $25.00 - $35.00/hr.
• If eligible, benefits may include: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan, Life Insurance, Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave).

About TEKsystems

• Partners in transformation, helping clients activate ideas and solutions.
• Team of 80,000 strong, working with over 6,000 clients across North America, Europe and Asia.
• Industry leader in Full-Stack Technology Services, Talent Services, and real-world application.