Retail Store Management Trainee

About the Role

We're looking for an ambitious Store Management Trainee to join our team! If you're ready to develop your leadership skills, gain hands-on management experience, and build a career in retail operations, this could be the opportunity for you. As a Store Management Trainee, you'll work alongside store leadership to learn the day-to-day operations of the business while developing the skills needed to lead a successful team. You'll gain experience in customer service, employee development, inventory management, store operations, and business performance while working with a wide variety of merchandise, including jewelry, electronics, tools, and more.

Key Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment
• Learn and support all aspects of daily store operations
• Assist with coaching, training, and developing team members
• Support recruiting and talent development efforts
• Open and close the store while following asset protection and cash handling procedures
• Assist with inventory management, merchandising, and store presentation
• Help drive store performance by supporting sales, loan, and profitability goals
• Learn how to analyze business results and support operational decision-making
• Monitor loan and buying transactions to ensure accuracy and compliance
• Build product knowledge across a wide variety of merchandise categories
• Complete management training and development assignments
• Perform other duties as assigned

Requirements & Tech Stack

• 18+ years old
• High school diploma, GED, or equivalent experience
• Ability to stand, walk, lift up to 50 lbs., and perform physical tasks
• Flexible retail schedule, including weekends and holidays
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)
• Strong customer service skills and a team-oriented mindset
• Basic math and computer skills
• Strong organizational, communication, and problem-solving skills
• Ability to multi-task in a fast-paced environment
• Willingness to assist customers or retrieve merchandise from exterior areas
• Bilingual applicants encouraged to apply

Qualifications

• Previous leadership, keyholder, supervisory, or management experience preferred
• Strong leadership, coaching, and team development skills
• Experience with retail point-of-sale systems is a plus

Compensation

• $17.00 - $26.91 per hour
• Unlimited Commission (2-8% based on individual performance)
• Store Performance Bonus
• Earned Wage Access available after day 2
• Employee discounts starting day one

Benefits

• Medical, Dental, Vision, Life & supplemental benefits (eligibility required)
• Vacation & Sick/Personal time based on tenure and applicable state/local requirements
• 401(k) auto-enrollment after 6 months (age requirements apply)
• Tuition reimbursement opportunities for eligible employees