Presales Engineer

About the Role

We are hiring a motivated Sales Development Representative (SDR) to join our growing sales team in Mehsana. In this role, you will contact potential customers through outbound calls, understand their requirements, explain our products/services at a high level, and identify genuinely interested prospects. Once a lead shows interest or meets the qualification criteria, you will transfer the call to the senior sales leader or schedule a meeting with the concerned senior person. This is an excellent opportunity for candidates who want to build a career in sales, business development, and client communication.

Key Responsibilities

• Make outbound calls to prospective customers from provided lead lists, databases, and marketing campaigns.
• Contact inbound leads promptly and follow up consistently until the lead is qualified, converted, or closed.
• Introduce the company, products, and services clearly and professionally.
• Understand the prospect’s requirements, business needs, budget range, decision-making authority, and timeline.
• Qualify leads based on interest, fit, and readiness to speak with the senior sales team.
• Transfer interested and qualified leads to the Team Leader, Sales Manager, or relevant senior person through live call transfer.
• Schedule meetings, demos, or consultations between qualified prospects and senior team members.
• Send meeting confirmations, reminders, and required pre-meeting information to prospects.
• Maintain accurate and updated records of all calls, lead status, follow-ups, and outcomes in the CRM/Excel tracker.
• Achieve daily, weekly, and monthly targets for calls, qualified leads, meetings scheduled, and conversions.
• Coordinate with the sales and marketing teams to improve lead quality and follow-up processes.
• Handle basic objections professionally and route complex queries to the senior team.
• Maintain a positive, professional, and customer-focused approach in every interaction.

Requirements

• Any graduate; candidates from sales, business development, customer support, telecalling, or lead generation backgrounds are preferred.
• 0–3 years of experience; freshers with strong communication skills may also apply.
• Excellent verbal communication skills in Gujarati, Hindi, and English.
• Confident telephone manner and ability to speak with customers professionally.
• Strong listening skills and ability to understand customer requirements.
• Basic knowledge of CRM software, Excel, Google Sheets, and lead-management tools is preferred.
• Ability to handle rejection positively and consistently follow up with leads.
• Good time management, discipline, and target-oriented mindset.
• Willingness to work from the Mehsana office.

What We Offer

• Fixed salary plus attractive performance incentives.
• Structured training on products, services, sales communication, and lead qualification.
• Clear career growth path toward Senior SDR, Business Development Executive, Sales Executive, or Team Leader roles.
• Supportive team environment and regular performance feedback.
• Opportunity to develop strong sales, communication, and client-handling skills.

Key Performance Indicators

• Number of outbound calls made per day
• Number of leads contacted and followed up
• Number of qualified/interested leads identified
• Number of calls transferred to senior team members
• Number of meetings or demos scheduled
• Lead conversion and meeting-show-up rate
• Accuracy and timeliness of CRM/lead-status updates