Business Development Representative

About the Role

Within is a Series B company that has raised $91M and experienced 7x growth last year. We are building the AI Transformation infrastructure through agents. Our AI discovers how work happens across every team and application, structures it into a living Context Graph, and improves it continuously. Leading companies like OpenAI, Google, DoorDash, and Stripe use Within. We move fast, reward agency, and care deeply about our customers, our team, and our mission.

At Within, you will thrive if:

• Velocity: You seek a culture of rapid iteration and constant change that turns into lasting impact.
• Agency: You seek a role where you can take initiative and embody ownership.
• Care: You hold yourself to high standards and enjoy close collaboration with others who care deeply and hold themselves to equally high standards.
• Energy: You bring drive and optimism to everything you do and thrive on finding creative solutions to ambiguous problem statements.

Key Responsibilities

• Identify, research, and prioritize outbound targets across your account list - the transformation and ops leaders most likely to feel the gap between how their company thinks it works and how it actually works.
• Run multi-touch outreach (calls, personalized email, LinkedIn) that opens with a real insight, not a template.
• Qualify outbound interest against Within's ICP, and hand off clean, well-briefed meetings to the AE team.
• Keep clean, current records in the CRM.
• Work closely with AEs and marketing to sharpen what's landing and what isn't.

Qualifications

• Communication precision: strong written and verbal English, with the ability to open a cold conversation with a real insight rather than a template.
• Being AI First in your approach will be critical to success in this role.
• Genuine curiosity about how businesses operate.
• Comfort with a target-driven, activity-measured role, and the resilience to keep going through a target-driven day.
• Willingness to work hours that partially overlap with US business hours.

Requirements & Tech Stack

• CRM

Who You Might Be

• You've done outbound prospecting or sales development before, or you're early in your career but unusually comfortable picking up the phone and talking to strangers.
• You take feedback fast and adjust your pitch inside the same week.
• You're organized enough that nothing falls through the cracks in a CRM with hundreds of live touches.
• You want a real, visible ramp - day 30/60/90 checkpoints.

What Success Looks Like - Primary KPIs

• Qualified meetings booked and accepted by the AE team (volume and quality)
• Outbound activity volume against target (calls, emails, sequences)
• Meeting-to-opportunity conversion rate
• CRM hygiene and pipeline data accuracy