CUSTOMER SERVICE SPECIALIST I
TE Connectivity
Bengaluru, Karnataka, India4h agovia LinkedIn
Job Title: CUSTOMER SERVICE SPECIALIST I
Job Overview
- Processes orders.
- Prepares correspondence.
- Fulfills customer needs to ensure customer satisfaction.
Key Responsibilities
- Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
- Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.
- Handling escalated and unresolved calls from less experienced representatives.
- Recognizing sales opportunities and preventing the loss of existing business.
Qualifications
- Generally requires Bachelors degree in appropriate field or local equivalent.
Competencies
- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.