Service Engineer

Unitell India | Delhi-NCR Region

Key Responsibilities

• Conduct regular maintenance and servicing of equipment to ensure optimal performance.
• Troubleshoot and resolve technical issues reported by clients in a timely manner.
• Collaborate with the sales team to identify opportunities for upselling and cross-selling services.
• Provide training and support to clients on the proper use of equipment and services.
• Maintain accurate records of service activities and client interactions.
• Stay updated on industry trends and advancements to provide the best solutions to clients.

Requirements & Tech Stack

• Strong background in sales and service, with a focus on customer satisfaction.
• Excellent problem-solving skills and technical aptitude.
• Ability to communicate effectively with clients and team members.
• Proficiency in using service management software and tools.
• Willingness to travel within the Delhi-NCR region as needed.