Seller LIVE Operations Manager Project Intern

About the Role

As a Project Intern with TikTok Shop's US Operations team, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Key Responsibilities

• Design an integrated Seller Live plan to increase the live GMV of Sellers in TikTok Shop.
• Analyze live performance metrics and provide insights to optimize content strategy and improve conversion rates.
• Collaborate with the XFN team to align sellers' promotions with overall marketing initiatives.
• Stay up-to-date on TikTok trends and algorithm changes to ensure maximum visibility for the shop.

Requirements & Tech Stack

• Currently pursuing an undergraduate degree in Business, Marketing, Communications, Tech, Entertainment, or a related field (or equivalent experience).
• Experience in eCommerce, social media platforms, and digital content.
• Proven track record in business development and sales within the live streaming, e-commerce, media, or digital marketing industry.
• Strong understanding of relationship building between tech platforms and sellers.
• Ability to work independently and manage multiple high-profile initiatives.
• Curious, self-motivated, bias-for-action (“no task is too small” mentality).
• Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs.
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving skills.
• Strong documentation, presentation, and communication skills, particularly in external-facing situations.
• Attention to detail, affinity with numbers, logical and strong in problem-solving.
• Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.