P
Outside Sales/Business Development
Pendo Group
New York City Metropolitan AreaFresher1h agovia LinkedIn
About the Role
This is a full-time, Outside Sales/Business Development role based in the New York City Metropolitan Area.
Key Responsibilities
- Identify and qualify new business opportunities.
- Conduct client meetings and present solutions that align with customer needs.
- Manage a sales pipeline.
- Perform on-site visits.
- Prepare proposals.
- Negotiate agreements.
- Close deals.
- Build and maintain strong customer relationships.
- Coordinate with internal teams to ensure service delivery.
- Track performance against sales targets.
- Conduct ongoing market research.
- Participate in industry events.
- Provide feedback to improve offerings and customer experience.
Requirements & Tech Stack
- Field Service and on-site client engagement.
- Customer Service skills.
- Sales capabilities (prospecting, lead qualification, solution selling, closing new business).
- Training customers or partners on products, services, or processes.
- Account Management skills.
- Communication, negotiation, and interpersonal skills.
- Organizational and time-management abilities.
- Comfort with using CRM systems, basic office productivity tools, and reporting on sales activities and results.
- Willingness to travel locally within the New York City Metropolitan Area.
- Engineering specification experience is a plus.
Qualifications
- Demonstrated experience in Field Service and on-site client engagement.
- Strong Customer Service skills, including responsiveness, empathy, and the ability to manage customer issues and expectations effectively.
- Proven Sales capabilities.
- Experience in Training customers or partners on products, services, or processes, and delivering clear, structured presentations or demonstrations.
- Account Management skills, including maintaining long-term relationships, upselling or cross-selling, and ensuring ongoing client satisfaction.
- Excellent communication, negotiation, and interpersonal skills, with the ability to work with diverse stakeholders.
- Strong organizational and time-management abilities, including managing multiple opportunities and priorities simultaneously.
- Comfort with using CRM systems, basic office productivity tools, and reporting on sales activities and results.
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience in sales or business development.