Territory Sales

About the Role

We are looking for a talented Territory Sales - Inside Sales Representative to join our team specializing in Sales in Shoreview, MN.

Key Responsibilities

• Generate revenue growth by converting inbound inquiries and prospect opportunities into sales while identifying additional opportunities for cross-selling, up-selling, and repeat business.
• Build strong customer relationships that increase loyalty, customer satisfaction, and long-term business value through consistent execution of the Cummins Sales Process.
• Support sales success by developing and qualifying leads, assisting with quotations and RFPs, and enabling efficient progression through the sales cycle.
• Help achieve revenue and margin targets by conducting effective customer interactions, supporting negotiations, and aligning solutions with customer needs.
• Improve the customer experience by promptly addressing concerns, resolving transaction issues, and serving as a trusted point of contact throughout the sales process.
• Maintain accurate sales forecasting, reporting, and customer data within CRM and sales systems, providing visibility that supports informed business decisions.
• Collaborate with internal teams to balance inventory, service, and delivery capabilities with customer expectations, ensuring commitments are met.
• Drive continuous business growth by identifying process improvements, supporting new customer account setup, strengthening cross-functional coordination, and increasing overall customer value.
• Support execution of strategic account plans through coordinated opportunity management, stakeholder engagement, account reviews, customer retention and growth activity.
• Provide commercial excellence support through quotation governance, pricing validation and proposal standardization to improve quote quality, responsiveness and customer experience.
• Maintain and analyze opportunity pipeline, sales forecast and customer activity data to support business planning, forecast accuracy and strategic account decision making.
• Develop and maintain knowledge-management resources, standard work and digital tools that improve sales effectiveness, organizational learning and information accessibility.
• Coordinate Sales, Planning, Purchasing, Operations, Manufacturing, Marketing, OMCS and other stakeholders to execute strategic customer initiatives and business priorities.
• Support adoption of AI-enabled and digital productivity solutions that improve commercial processes, customer responsiveness, forecasting visibility and operational efficiency.
• Recommend process improvements that strengthen alignment, reduce non-value-added work and improve the customer and employee experience.

Requirements & Tech Stack

• Take initiative with a sense of urgency and enthusiasm, proactively pursuing sales opportunities, resolving customer concerns, and driving business growth.
• Communicate effectively with customers, sales teams, and internal stakeholders by tailoring messages to different audiences and clearly explaining products, services, and solutions.
• Maintain a strong customer focus by understanding customer needs, building trusted relationships, and delivering solutions that create long-term value and loyalty.
• Use strong persuasion and value-selling skills to articulate Cummins' value proposition, differentiate offerings from competitors, and gain customer commitment.
• Plan and prioritize activities effectively to manage accounts, maintain a healthy sales pipeline, achieve sales objectives, and meet revenue targets.
• Apply account planning, sales forecasting, and pipeline management principles to identify growth opportunities, track progress, and make informed business decisions.
• Develop deep customer insights through effective questioning, research, and analysis, allowing you to tailor recommendations that align with customer needs and buying behaviors.
• Embrace diverse perspectives and leverage channel awareness, pricing strategy knowledge, and cross-functional collaboration to create customer-focused solutions that support both customer success and business goals.
• Experience with customer relationship management software desirable.
• Experience with other software-based sales and business tools desirable.
• Limited travel may be required.

Qualifications

• Advanced certificates or college degree in the field of Sales or Marketing, or an acceptable combination of education and experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.
• Limited prior experience required.
• Experience as a quote analyst or another sales support function desirable.