Desktop Support Engineer

Kare Informatics LLP | Mumbai | Full-Time | On-Site

About the Role

We are looking for a hands-on Desktop Support Engineer who enjoys solving technical challenges and delivering exceptional customer support.

Key Responsibilities

• Install, configure, troubleshoot, and maintain desktops, laptops, and printers.
• Diagnose and resolve hardware, software, and connectivity issues.
• Provide on-site technical support to clients.
• Handle Windows installations, updates, and basic networking.
• Maintain IT asset records and service documentation.
• Coordinate with internal teams for timely issue resolution.

Requirements & Tech Stack

• Strong knowledge of computer hardware and troubleshooting.
• Familiarity with Windows OS, LAN/Wi-Fi, printers, and networking.
• Good communication and problem-solving skills.
• Ability to independently handle client-site support.

Qualifications

• IT diploma/degree preferred; relevant hands-on experience is valued.