Service Officer
Kotak Mahindra Bank
Thane, Navi Mumbai, Mumbai (All Areas)(Thane East +5)Fresher53m agovia Naukri
Walk-in drive · Wed 21 Oct · 11.00 AM - 2.00 PM
Kotak Mahindra Bank Ground Floor, Unit No. 002 & 003, The Destination, Next to Shopper Stop, Amar Mahal, Chembur, Mumbai, Maharashtra 400089 Map
The Role
- Revenue Generation
- Customer Acquisition
- Customer Retention
- Cost Efficiency Through Process
Service Officer Key Responsibilities
- Cash Management: Perform cash/non-cash transactional activities.
- Address customer needs pertaining to cash, DDs, cheque deposits, and general information.
- Maintain speed and accuracy in transactional processes.
- Identify and exploit other business opportunities.
- Provide a high-quality experience to encourage customer loyalty and good word-of-mouth.
Qualifications
- Graduate degree.
- Experience: 1-2 years, specifically in the front-office of banks.
- Age: 22-25 years.
- Bilingual proficiency: English and local language.
- Desire to understand financial terminology.
- Comfortable handling cash.
- Computer proficiency is a must.
- Well-groomed and presentable.
Reporting Structure
- Reporting to: Service Manager / Branch Manager (depending on branch size).