Customer Relationship Officer

Vistaar Finance

Patancheru, Hyderabad0–5 yrs55m agovia Naukri

Role & Responsibilities

  • Identify and source potential customers to achieve monthly business targets.
  • Build and maintain strong customer relationships and generate quality leads.
  • Assess customer business, repayment capacity, character, and creditworthiness.
  • Handle customer queries and explain products, procedures, and benefits.
  • Collect and verify documents and coordinate property inspection, valuation, and legal processes.
  • Coordinate with customers and branch officials for sanction, documentation, and mortgage creation.
  • Monitor the loan portfolio and take proactive steps to control delinquency.
  • Follow up regularly for timely repayment and recovery of overdue amounts.
  • Maintain integrity, transparency, teamwork, and timely execution of all assigned responsibilities.

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