Document Specialist

Key Responsibilities

• Complete all assigned jobs within the committed time in an accurate and client-specific manner.
• Raise any discrepancies in client-supplied data with the SDS to obtain appropriate client clarification via the CSE.
• Proactively inform the shift lead of any delays in delivering jobs beyond the internally committed time.
• Adhere to print security and physical access procedures.
• Check daily for feedback.
• Ensure process adherence at all times.

Requirements & Tech Stack

• Maintain a minimum typing speed of 60 words per minute with 99% accuracy.
• Possess basic knowledge of the MS Office Suite (Word, PowerPoint, Excel) and relevant RRD tools.

Qualifications

• Demonstrate good oral and written communication skills.
• Demonstrate excellent presentation and layout skills.
• Adaptability and flexibility.
• Ownership.
• Leadership and initiative.
• Utilization.
• Cross-utilization.
• Low error rate before QC / High accuracy.
• On-time delivery.
• Productivity.
• Attendance and punctuality.
• Certifications.
• Technical competency.
• Internal revision rate.