Sales officer credit card
HDFC Bank
About the Role
- Full-time, on-site position
- Location: New Delhi
- Role: Sales Officer – Credit Card
Key Responsibilities
- Identifying and approaching potential customers
- Explaining credit card features and benefits
- Completing application processes in line with bank policies
- Managing leads from various channels
- Conducting follow-ups
- Achieving assigned sales targets
- Maintaining high service standards
- Coordinating with branch staff and sales partners to drive credit card acquisitions
- Ensuring accurate documentation
- Adhering to regulatory and internal compliance requirements
- Resolving basic customer queries
- Providing post-sales support
- Sharing market feedback
Requirements & Tech Stack
- Customer Service skills
- Communication skills
- Lead Generation
- Sales Operations
- Channel Sales
- Ability to build relationships
- Ability to negotiate
- Ability to present product features clearly
- Comfort with basic digital tools and mobile/online applications used in sales and customer onboarding
- High level of integrity
- Adherence to compliance guidelines
- Willingness to work flexible hours as per business needs
Qualifications
- Minimum educational qualification: Higher secondary (12th standard) or graduate degree
- Prior experience in retail banking or financial services sales is an advantage.
