Sales officer credit card

HDFC Bank

New Delhi, Delhi, India1h agovia LinkedIn

About the Role

  • Full-time, on-site position
  • Location: New Delhi
  • Role: Sales Officer – Credit Card

Key Responsibilities

  • Identifying and approaching potential customers
  • Explaining credit card features and benefits
  • Completing application processes in line with bank policies
  • Managing leads from various channels
  • Conducting follow-ups
  • Achieving assigned sales targets
  • Maintaining high service standards
  • Coordinating with branch staff and sales partners to drive credit card acquisitions
  • Ensuring accurate documentation
  • Adhering to regulatory and internal compliance requirements
  • Resolving basic customer queries
  • Providing post-sales support
  • Sharing market feedback

Requirements & Tech Stack

  • Customer Service skills
  • Communication skills
  • Lead Generation
  • Sales Operations
  • Channel Sales
  • Ability to build relationships
  • Ability to negotiate
  • Ability to present product features clearly
  • Comfort with basic digital tools and mobile/online applications used in sales and customer onboarding
  • High level of integrity
  • Adherence to compliance guidelines
  • Willingness to work flexible hours as per business needs

Qualifications

  • Minimum educational qualification: Higher secondary (12th standard) or graduate degree
  • Prior experience in retail banking or financial services sales is an advantage.

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