Medical Assistant-Surgical Oncology Full Time Days

About the Role

The Medical Assistant reflects the mission, vision, and values of Northwestern Medicine and is primarily responsible for providing support to physicians, nurses, and other licensed medical staff. This role facilitates efficient patient flow, assists with patient care activities, and performs administrative functions.

Key Responsibilities

• Assures efficient patient flow through the site:
• Escorts patient to exam room, identifies patient with 2 identifiers, and prepares patient for examination.
• Obtains accurate vital signs per organization standards.
• Documents reason for visit and updates/confirms allergies, smoking history, and pharmacy information.
• Informs the provider and registered nurse of any significant change in vital signs or acute symptoms.
• Anticipates/sets up equipment or supplies needed for visit.
• Cleans and prepares exam room for the next patient.
• Responds to needs to expedite visits and maintain patient flow, prioritizing tasks accordingly.
• Assists practitioner with medical and surgical procedures in accordance with established protocols, such as:
• Electrocardiogram (ECG)
• Venipuncture
• Immunizations
• Setting up procedure trays
• Specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
• Provides high-quality care by:
• Preparing and stocking all exam rooms in the treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.
• Participating in environmental safety rounds.
• Maintaining vaccine/medication inventory.
• Monitoring and maintaining equipment and instruments according to clinic guidelines.
• Assisting in ordering supplies and correctly disposing of all expired items.
• Adhering to office opening and closing procedures.
• Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner:
• Accepts and performs delegated responsibilities in a positive manner.
• Offers assistance to others.
• Attends and participates in staff meetings.
• Communicates appropriately and effectively with patients and the patient care team (in the office and on the phone).
• Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner.
• Performs all other duties as assigned by the Supervisor or Manager.

Requirements & Tech Stack

• High school diploma or GED.
• Current certification in one of the below or must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA).
• Accepted documentation for new MA Graduates within six (6) months from date of graduation from an MA Program: A letter from the school or a letter from the certifying body.
• Accepted documentation for Non-Certified MAs or new graduates past six (6) months from date of graduation from an MA program: A letter from the certifying body.
• Within the first six months of employment, must complete one of the following certifications after up to two test attempts:
• Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) through American Medical Technologists (AMT)
• National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
• Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
• Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
• Signed acknowledgement during onboarding that certification must be attained within six (6) months, as a condition of employment.
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Strong computer skills.

Qualifications

Preferred:

• Completion of an accredited Medical Assistant training program.
• One to two years of ambulatory care experience.
• Experience with electronic medical record.