Client Success Specialist III
Oracle
Trivandrum, Kerala, India5h agovia LinkedIn
About the Role
Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.
Key Responsibilities
- Work with medium sized clients to develop long term partnership.
- Ensure clients remain successful by realizing the full value of their investment with Oracle.
- Ensure client continues/replenishes/renews contract with Oracle.
- Maintain a high level of client satisfaction by being a liaison between clients and Oracle's internal operations.
- Identify product expansion/up-sell opportunities.
- Share information across the CSM team via defined methods.
Requirements & Tech Stack
- Oracle solution
- CSM team
Qualifications
No specific qualifications were listed in the provided text.