Front Desk Staff

About the Role

The Front Desk Staff role is a full-time, on-site position located in Bengaluru at Depot 18.

Key Responsibilities

• Greet clients
• Manage check-ins and check-outs
• Handle appointment scheduling and changes
• Respond to walk-in and phone inquiries
• Maintain client records
• Process payments
• Coordinate with instructors about class bookings
• Keep the reception area orderly and welcoming
• Share accurate information about studio services, policies, and promotions
• Support basic administrative tasks such as email responses and data entry

Qualifications

• Strong customer service and communication skills
• Solid receptionist duties and phone etiquette skills
• Basic computer literacy skills (for scheduling systems, payment tools, email/office software)
• Good organizational skills, attention to detail, and ability to handle multiple tasks
• Prior experience in front desk, hospitality, or fitness/wellness settings is beneficial
• Polite demeanor and a client-focused approach