Telecom Engineer

About the Role

This opportunity is ideal for fresh graduates and diploma holders who want to build a career in the telecom sector. You will get an opportunity to learn from experienced engineers, gain practical field exposure, develop technical skills in telecom network operations and maintenance, and build a strong foundation for long-term career growth in the telecom industry.

Key Responsibilities

• IBS Network Assessment & Optimization
• Understand walk-test measurements and existing network performance to identify IBS requirements and recommend suitable solutions.
• Conduct and/or review site surveys and feasibility studies for proposed In-Building Solutions.
• Support optimization of existing IBS networks to improve network performance and end-user experience.
• Analyze customer complaints, identify root causes and implement corrective solutions.
• Maintain accurate site, project and network information in databases and tracking spreadsheets.
• Site Operations & Maintenance
• Support Operation & Maintenance (O&M) activities for ISC, Wi-Fi, Enterprise & UBR and A6 sites.
• Carry out preventive and corrective maintenance of telecom equipment and network elements.
• Perform field-level activities, including:
• Hard reset and equipment rebooting.
• Card replacement.
• UBR antenna adjustment.
• Console login and equipment diagnostics.
• Alarm monitoring and fault rectification.
• Replacement of faulty hardware as per approved material movement procedures.
• Coordinate with NOC and relevant technical teams when issues cannot be resolved at the field level.
• Ensure timely restoration of equipment and network services.
• Telecom Equipment & Network Maintenance
• Perform O&M activities for telecom and electronic equipment deployed at IBS, indoor Wi-Fi and small-cell locations.
• Maintain and troubleshoot L2 switches, Wi-Fi access points and related network equipment.
• Support configuration and troubleshooting of L2 switches.
• Develop an understanding of telecom base station systems and their operations.
• Support field-level technical issues and coordinate with relevant stakeholders for resolution.
• Indoor OFC Maintenance
• Perform preventive and corrective maintenance of indoor OFC infrastructure and associated equipment.
• Maintain fibre connectivity between L2 switches, racks/JBs and small-cell/Wi-Fi access points.
• Identify and resolve fibre-related connectivity issues at IBS, indoor Wi-Fi and small-cell locations.
• Ensure proper maintenance and documentation of indoor fibre infrastructure.
• Trouble Ticket & Preventive Maintenance
• Ensure compliance with TT01 Trouble Ticket resolution and closure within defined timelines.
• Execute TT02 Preventive Maintenance activities for ISC, Wi-Fi, Enterprise & UBR and A6 network elements.
• Ensure timely reporting and closure of assigned tickets and maintenance activities.
• Maintain proper records of faults, corrective actions and preventive maintenance.
• Stakeholder & Vendor Management
• Coordinate effectively with internal teams, cross-functional stakeholders, customers, NOC teams and external agencies.
• Work with equipment vendors for product-related updates, technical support and issue resolution.
• Liaise with local teams and relevant authorities/stakeholders to resolve field-related issues.
• Identify operational challenges and recommend practical technical solutions.
• MIS, Tools & Automation
• Maintain accurate project and site information in databases, trackers and MIS.
• Prepare and maintain reports using MS Office Word, Excel and PowerPoint.
• Use digital tools and automation to improve operational efficiency and reporting.

Requirements & Tech Stack

• Interest in developing a career in the telecom industry, particularly in network operations and maintenance.
• Basic understanding of IBS, Wi-Fi, Small Cell and telecom network operations, or willingness to learn.
• Basic knowledge of networking concepts, L2 switches, IP networks, Wi-Fi access points and indoor OFC will be an advantage.
• Willingness to learn telecom equipment O&M, field troubleshooting and preventive maintenance.
• Ability to understand technical issues and develop troubleshooting and problem-solving skills.
• Good coordination, communication and stakeholder management skills.
• Basic knowledge of MS Excel and other MS Office tools.
• Knowledge of SQL, networking tools and automation will be preferred.
• Ability to work in a field environment and coordinate with technical teams.

Qualifications

• Diploma / BE / B.Tech in Electrical, Electronics, Electronics & Communication or Instrumentation.
• Must possess a valid two-wheeler and a valid two-wheeler driving licence.
• Must have access to a laptop for field reporting and operational activities.
• Should be medically fit to perform field duties.
• Should be comfortable with daily travel by two-wheeler and working across multiple sites.
• Must be willing to work in field environments and handle site-related technical issues.
• Must follow all applicable health, safety and work protocols.