Academic Operation Associate

About Newton School of Technology

Newton School of Technology (NST) delivers industry-oriented undergraduate technology education in partnership with universities. Its Pune campus works with Ajeenkya DY Patil University (ADYPU), combining academic learning with practical projects and industry exposure.

Role Overview

Manage academic operations at the Pune campus, with responsibility for process improvement, reporting, academic systems and examination delivery. Work closely with Academic, Product and Student Progression teams to support effective program delivery, university compliance and a consistent student experience.

Key Responsibilities

• Develop and maintain academic policies, SOPs and approval workflows to support consistent execution and institutional compliance.
• Build and maintain dashboards, reports and operational trackers in Google Sheets and Excel, providing visibility into performance, deadlines, ownership and data accuracy across teams.
• Partner with the Product team on new initiatives, platform improvements, workflow optimisation and automation; support the adoption of effective processes across campuses.
• Manage student data and academic systems, including ERP, LMS and Django administration. Maintain accurate records, appropriate access and reliable data flows between institutional and university systems.
• Coordinate academic calendars, assessment schedules and examination readiness with faculty and relevant teams, following up on dependencies and escalating risks to delivery.
• Manage examination delivery, including invigilation duties, seating plans and logistics, marks consolidation, result publication and the grievance window. Coordinate examination integrity matters in line with institutional and university policies.
• Own academic operations communication and issue follow-through with students, faculty and university stakeholders; coordinate student support with Academic and Student Progression teams.
• Maintain operational documentation to support consistent execution, knowledge transfer and continuity across academic cycles.

Qualifications and Skills

• Bachelor's degree in a relevant discipline, preferably with experience in academic operations, program delivery or university administration.
• Strong Excel and Google Sheets skills, including formulas, lookups, pivot tables, dashboards and data validation; familiarity with LMS and ERP platforms is preferred.
• Ability to manage concurrent deadlines, coordinate stakeholders, document processes and resolve operational issues with accuracy, discretion and clear communication.