Receptionist

About the Role

Murdeshwar Sky Adventure and Tourism Park is seeking a well-spoken, professional, responsible, and customer-oriented Receptionist / Front Office Executive for their operational season. Prior experience in reception, hospitality, tourism, or customer service is preferred, but freshers with excellent communication skills are welcome.

Key Responsibilities

• Welcoming guests and providing professional front-desk assistance.
• Explaining adventure activities, packages, prices, operating hours, booking procedures, and visitor guidelines.
• Handling phone calls, WhatsApp messages, online enquiries, and customer communications.
• Managing reservations, booking confirmations, guest information, and daily booking records.
• Coordinating with the operations team for smooth guest arrivals and activity schedules.
• Assisting with billing, receipts, payment records, and basic cash handling.
• Maintaining accurate enquiry registers, visitor records, and daily shift reports.
• Handling customer questions and routine complaints politely and efficiently.
• Communicating approved activity information and safety instructions accurately.
• Maintaining confidentiality of customer information and company records.
• Keeping the reception area organized and presentable.

Requirements & Tech Stack

• Degree is preferred.
• Excellent verbal communication and interpersonal skills.
• Strong proficiency in Kannada, Hindi, and English is highly preferred.
• Basic computer knowledge and familiarity with WhatsApp, email, digital payments, and online booking systems.
• A pleasant personality and professional approach to customer service.
• Good organizational skills and the ability to manage multiple enquiries.
• Honesty, punctuality, discipline, and a willingness to learn.
• Experienced candidates are preferred; freshers with suitable skills may also apply.

Working Hours and Shift Details

• Full-time positions, assigned to either shift based on operational requirements.
• Morning Shift: 7:00 AM to 3:00 PM (30-minute lunch break).
• Evening Shift: 4:00 PM to 10:00 PM (15-minute snack break).
• Employees must report punctually.
• Shift allocation will be decided by management.
• Proper handover of bookings, pending enquiries, and records is required at the end of each shift.
• A weekly off will be provided.

Seasonal Employment Policy

• Employment is for the operating season, generally from September through May.
• Work availability is linked to the park’s operating schedule.

Salary and Benefits

• Salary will be discussed during the interview based on qualifications, experience, and suitability.
• Weekly off will be provided.
• Initial job orientation and role-related training will be provided.

Selection Process

Shortlisted applicants may be invited for an interview and a practical assessment covering:

• Spoken Kannada, Hindi, and English.
• Customer handling and communication.
• Basic computer and booking management skills.
• Professional conduct and problem-solving ability.

How to Apply

Interested candidates should mail their updated résumé/CV with their educational qualifications, work experience (if any), languages known, and contact details to [email protected].

Contact Person: Monica M., Proprietor

Organization: Murdeshwar Sky Adventure and Tourism Park

Phone / WhatsApp: 8660874266 / 7026303141

Job Location: Murdeshwar, Karnataka