Merchandise and Stocking Associate

About the Role

Connects all the dots to make sure members can find everything they have on their shopping list.

Key Responsibilities

• Provides member service by acknowledging the member and identifying member needs.
• Provides guidance and support to members regarding self-service technology.
• Assists members with purchasing decisions.
• Locates merchandise.
• Resolves member issues and concerns.
• Promotes the company's products and services.
• Maintains safety of facility according to company policies and procedures.
• Maintains the sales floor and merchandise presentation in accordance with company policies and procedures.
• Properly zones the area.
• Stocks, arranges, and organizes merchandise.
• Sets up, cleans, and organizes product displays.
• Removes damaged goods.
• Signs and prices merchandise according to company policies and procedures.
• Identifies shrink and damages.
• Secures fragile and high-shrink merchandise.
• Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed.
• Ensures prominent display of promotional and seasonal merchandise.
• Complies with company policies, procedures, and standards of ethics and integrity.
• Completes work assignments and priorities by using policies, data, and resources.
• Collaborates with managers, co-workers, customers, and other business partners.
• Identifies priorities, deadlines, and expectations.
• Carries out tasks.
• Communicates progress and information.
• Determines and recommends ways to address improvement opportunities.
• Adapts to and learns from change, difficulties, and feedback.
• Ensures club pick up orders are filled by assisting with picking club pickup orders throughout the day and staging.
• Ensures products are selected and staged according to company policy and procedures.
• Promptly unloads trucks.
• Assists fellow associates as needed throughout the store.
• Sorts and stocks products on shelves and in the backroom.
• Engages with vendors and drivers with a positive attitude.
• Maintains a clean, neat, and member-ready area.
• Moves inventory in the backroom.
• Unloads trucks.
• Fulfills club pick-up orders.
• Helps members while stocking shelves.

Requirements & Tech Stack

• Thrives in fast-paced environments.
• Keeps member satisfaction as the top priority.
• Comfortable with change and quickly adapts to different work scenarios.
• Is a problem solver who tackles obstacles head-on to ensure each task is completed with excellence.
• Able to pick up boxes and other heavy objects weighing more than 25 pounds.
• Forklift spotting procedures
• Company steel standard guidelines
• Open Door Policy

Qualifications

None explicitly listed as minimum qualifications in the provided text.

Preferred Qualifications

None explicitly listed as preferred qualifications in the provided text.