Spa Associate
Hand & Stone Massage and Facial Spa
Commerce, MIFresher3h agovia LinkedIn
About the Role
Hand & Stone Massage and Facial Spa in Commerce Township is seeking a friendly, energetic, and sales-driven Spa Associate to join their front desk team. This is a part-time position, approximately 20–30 hours per week, with a need for scheduling flexibility. The role involves ensuring smooth spa operations and delivering an amazing guest experience.
Key Responsibilities
- Selling memberships: Educate guests on the benefits of regular massage and skincare, working towards individual and team sales goals.
- Building relationships: Engage with members, welcome new guests, and foster a comfortable and appreciated environment.
- Booking appointments: Assist guests in selecting services and providers, managing schedules effectively.
- Promoting services and products: Announce current promotions, gift card specials, and recommend services.
- Keeping things organized: Handle phone calls, check guests in and out, process payments, and perform daily front desk tasks.
- Supporting your team: Contribute to maintaining a clean, welcoming spa environment and collaborate for daily success.
Requirements & Tech Stack
- Must be at least 18 years old.
- High school diploma or equivalent required.
- Sunday and morning availability strongly preferred.
- Willingness to occasionally adjust shifts or swap weekend days based on scheduling needs.
- Previous sales or membership experience is highly preferred, but not required.
- Strong communication, organization, and multitasking skills.
- A reliable, team-oriented attitude and willingness to learn.
Qualifications
- Approximately 1 year of sales or membership-based experience is highly preferred, particularly in a spa, fitness, retail, or similar environment. (Willingness to train the right person is emphasized).
- Dependable, organized, and comfortable working independently.
- Positive attitude and genuine enjoyment of interacting with people.
- Motivated by goals, commissions, and opportunities to grow.
- A great personality, strong work ethic, passion for sales, and flexibility are key.