Counter Sales Associate
Core & Main
About the Role
Responsible for managing counter sales and customer relations.
Key Responsibilities
- Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status.
- Takes special orders and keeps customers updated on progress.
- Acts as liaison between warehouse supervisor and customers.
- Ensures purchase orders are completed.
- Pulls orders as required.
- Answers telephones.
- Ensures counters are properly stocked.
Requirements & Tech Stack
- Sales order computer software
Qualifications
- HS Diploma or GED strongly preferred.
- 0-2 years of experience in area of responsibility.
- Demonstrated success providing excellent customer service.
- Strong verbal communication skills.
- Knowledge of Core & Main construction and industrial products.
Problem Complexity: Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Autonomy: Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
Environmental Job Requirements: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Typically requires overnight travel less than 10% of the time. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.