Sales Associate (Full-Time)

About the Role

DTLR, Inc. is seeking dedicated Sales Associates to join their team. The Full-Time Associate is responsible for assisting the store management team with daily store operational functions.

Key Responsibilities

• Build customer relationships by demonstrating strong customer service skills.
• Identify customer needs and provide knowledgeable assistance to help customers select appropriate products.
• Display basic fashion and trend knowledge to satisfy customer needs by selling merchandise.
• Assist with shipments, merchandising, restocking, and pricing.
• Maintain a positive and enthusiastic attitude.
• Comply with and enforce all company policies.
• Embrace service training and product programs.
• Assist Store Manager with monitoring and identifying issues relevant to loss prevention and store goals.
• Monitor and control all aspects of operational compliance, safety, and business standards.
• Support the training of employees in suggested selling and merchandising techniques.
• Actively seek to minimize shrinkage by protecting the store against shoplifting and internal theft.
• Follow loss prevention policies and security procedures.
• Enforce and follow proper point of sale (POS) procedures.
• Balance all money taken in during an assignment and investigate discrepancies.
• Keep management informed of important developments and potential problems.
• Maintain a neat and orderly sales environment.
• Perform other duties as assigned.
• A standard work week consists of a minimum of 35 hours up to a maximum of 40 hours.

Requirements & Tech Stack

• Previous work experience in retail or customer service is preferred but not necessary.
• High school diploma or equivalent preferred.
• Excellent command of the English language for effective communication.
• Demonstrated leadership ability and ability to work under minimum supervision.
• Open availability and flexibility to meet customer demand and business needs.
• Basic fashion and style trend knowledge.
• Proven track record in building and working as part of a team.
• Demonstrated ability to handle responsibility.
• Understanding of the needs of the street lifestyle customer.
• Willingness to work in multiple stores in the assigned district.
• Ability to stand for extended periods.
• Ability to lift, carry, push/pull up to 50 lbs.
• Ability to work extended hours during critical project phases.
• Ability to work in a fast-paced, dynamic environment.
• Must have reliable transportation.

Compensation

• Sales Associate (Full-Time) pay range: $13.25 - $14.25 per hour.
• Eligible for the company 401K plan.