Social Media Internship

About the Role

The Social Media Intern will assist Destination Cleveland’s content & publishing team with support of ongoing digital content campaigns (website, social and support for Destination Cleveland’s larger marketing efforts). This position will assist the organization in conveying its mission and vision to audiences in an entertaining and effective manner. This person should be prepared to work on a variety of projects, requiring a diverse set of skills, and will finish the internship having gained broad experience in various aspects of digital marketing, social media, and content marketing.

Compensation & Expectations

• Mandatory Start Date & Orientation: January 06, 2027
• Monthly Stipend: $1000 ($50/Month Stipend, paid twice monthly)
• Hours: 200-275 hours over the course of the semester (15-20 hours per week)
• Scheduling: Flexible
• Internship Duration: SPRING 2027 (January 6 - April 30)

Benefits

• Build your writing portfolios.
• Receive one-on-one mentoring.
• Build customer service skills.
• Gain exposure to a variety of professions within the travel, tourism and hospitality industry.
• Opportunities to attend professional networking events.
• Work at a nationally recognized destination marketing & management organization.

Key Responsibilities

• Assist with content-related tasks across platforms, with emphasis on copywriting, editing, user-generated content curation, and work in our content management system.
• Work with the digital team across multiple disciplines, including web content, social media, visual asset production, publishing, and platform development.
• Assist with event calendar listings, blog editing, blog writing, and other activities as directed by the Sr. Director of Content, Sr. Social Media Manager, Content Managers, and other marketing staff.
• Assist with social media content development on a weekly basis.
• Serve in a production assistant role during major film shoots, podcast recording sessions, etc.
• Serve as a key team member in the Social Media Command Center (SMCC) for major events.
• Attend marketing division and digital marketing team meetings.
• Assist with ideation and creation of new content relevant to active and upcoming campaigns.
• Perform other duties and projects as assigned.

Requirements & Tech Stack

• Excellent written, oral, and interpersonal communication skills.
• A content portfolio of at least three writing samples.
• Excellent problem-solving skills.
• Ability to professionally handle stressful situations.
• Ability to work in a team-oriented environment.
• Ability to multi-task and easily change focus.
• Ability to prioritize workload.
• Ability to start and finish a task without prompting and with a sense of urgency.
• Proficiency in Microsoft Office Suite preferred.
• Familiarity with Adobe Creative Suite or content creation platforms like Canva is helpful but not necessary.
• Ability to work flexible hours when required.
• Currently pursuing education, training and/or certificate in information technology or equivalent field.

Physical Demands

• Viewing computer monitors
• Sitting
• Standing for community functions, presentations, etc.
• Ability to lift up to 25 pounds.

Work Environment

• On-site position.
• Office environment; moderate noise.