Customer Support Executive
Hexaware Technologies
Thane, Navi Mumbai, Kalyan0–3 yrs44m agovia Naukri
Job Title: Customer Support Executive
Company: Hexaware Technologies
Location: MBP, Ghansoli, Navi Mumbai
Process: Phoenix US Background Verification (Outbound Voice Process)
Job Description
Hiring enthusiastic and communication-focused candidates for our US Background Verification Outbound Voice Process. Candidates must have excellent English communication skills and be comfortable working night shifts aligned with US business hours.
Eligibility Criteria
- Qualification: HSC (12th Pass) or Graduate
- Experience: Freshers and experienced candidates are welcome.
- Communication Skills: Excellent English communication
- Voice Assessment: Versant 5 Voice Selects only
- Typing: Must be comfortable with typing assessments
Salary Details
- Freshers: 17,000 per month in-hand
- Experienced Candidates: Up to 22,000 per month in-hand
Work Schedule
- Shift Timing: Between 5:30 PM and 6:30 AM
- Working Days: 5 days a week
- Weekly Offs: Saturday and Sunday (fixed)
Job Location: MBP, Ghansoli, Navi Mumbai
Transportation Facility
Transport is available for employees within applicable service boundaries.
- Female Employees: 9:30 PM to 5:00 AM
- Male Employees: 12:30 AM to 5:00 AM
Transportation boundaries and availability are subject to applicable routes and company policy.
Documents Required (for Experienced Candidates)
- Previous company offer letter
- Previous company salary slips
Candidate Requirements
- Excellent spoken English and communication skills
- Willingness to work night shifts
- Good typing speed and accuracy
- Positive attitude and willingness to learn
Interview Process
- HR Round
- Typing Assessment
- Operations Round
HR Contact Details
- HR Name: Stacey
- Contact Number: 7738388723
- Email: [email protected]