Integration Specialist

About the Role

As an Integration Specialist at Dealer Tire, you will be responsible for the design, development, management, and support of integration solutions to meet business and trading partner requirements.

Key Responsibilities

• EDI & API Integration Development:
• Design, develop, manage, maintain, and support translation maps, application programs, batch scripts, and integration points.
• Perform system configuration, mapping, testing, and management for EDI/Integration-based transactions and processes.
• Interact with network engineering, application development, and database administration functions to ensure availability, reliability, and scalability of EDI systems.
• Research, recommend, implement, and support enhancements for core Integration systems.
• Collaborate with users on the coordination, implementation, and communication of EDI and Integration systems, including inbound/outbound document receiving, delivery, tracking, process audits, document mapping, service providers, and integration points.
• Ensure EDI-related production processes and procedures are maintained and executed.
• Provide support to trading partners, business users, service providers, and IT staff, identifying and troubleshooting potential issues.
• Analyze issues and implement modifications to EDI/Integration systems for improved efficiency, reliability, and performance.
• Monitor all EDI/Integration files for successful and timely data transmission and receipt.
• Participate in and support design/code reviews to ensure team standards, documentation, change management, and best practices are followed.
• Monitor the health of EDI/Integration systems, take corrective actions, and report incidents.
• Assist with the establishment and implementation of policies, procedures, and technologies for EDI/Integration system security.
• Develop and maintain EDI process documentation, training materials, and systems documentation.
• Project Management:
• Work closely with functional groups to ensure project tasks are completed accurately, timely, and with quality.
• Document project tasks, scope boundaries, high-level requirements, and other project-related information.
• Partner with functional staff to develop training materials for EDI/Integration workflow processes and IT systems.
• Business Process Analysis:
• Analyze business workflow processes across EDI/Integration transactions.
• Interact with business users to identify workflow process modifications and enhancement opportunities.
• Document and model workflow processes and associated data, including "as-is" and "to-be" processes.
• Participate in the development and continuous improvement of business analysis standards related to EDI/Integration activities.
• Business Requirements:
• Document high-level and detailed business requirements for EDI workflows, business rules, and data requirements.
• Communicate business requirements effectively to IT staff.
• Collaborate on IT projects with business and technical teams to clarify requirements and resolve issues.
• Partner with team members to develop and maintain audits and controls for monitoring daily EDI/Integration file transmissions.
• Support trading partner onboarding, enrollment, and ongoing relationship management.
• Monitor relationships with customers, vendors, and third-party partners for successful EDI/Integration operations.
• Requirements Management / Change Management:
• Assist users of EDI/Integration documents and processes in reviewing business requirements.
• Collaborate with functional staff to develop user acceptance testing objectives, plans, and scripts.
• Perform system testing and user acceptance testing of IT system changes.
• Review and maintain technical analysis documents, technical designs, test scripts, and test results.
• Participate in unit and integrated system test reviews with IT staff.
• Apply established mechanisms for tracking business requirements throughout the project lifecycle.
• Support change management procedures.
• Facilitate documentation and approval of business and technical requirement changes.
• Other Responsibilities:
• Timely and accurate time and status reporting.
• Adherence to security policies and procedures.
• Other duties as assigned.

Requirements & Tech Stack

• Knowledge of various file types and formats, including X12, EDIFACT, XML, CSV, and Flat Files.
• Experience with programming languages and techniques such as Java, Python, and scripting.
• Experience supporting, implementing, or maintaining EDI and integration solutions.
• Working knowledge of EDI documents, including 810, 850, and 856 transaction sets.
• Experience with communication methods including FTP, SFTP, AS2, APIs, and web services.
• Demonstrated ability to identify and implement process improvements.
• Strong communication, collaboration, facilitation, and problem-solving skills.
• Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines with minimal supervision.
• Preferred: Experience using integration tools such as Axway B2Bi, Axway APIM, Gentran Integration Suite or similar integration platforms.
• Preferred: Experience working directly with trading partners, vendors, and third-party service providers.
• Preferred: Experience leading troubleshooting efforts, implementations, or integration-related projects.

Qualifications

• Associate degree, bachelor's degree, and/or equivalent relevant business experience.
• Associate-level candidates: 0-3 years of relevant EDI/Integration experience.
• Mid-level Integration Specialist candidates: 3+ years of relevant EDI/Integration experience.

Competencies Required

• Results Orientation
• Agility
• Initiative
• Influence
• Customer Focus
• Learn Quickly
• Recognize Implications
• Apply Knowledge

Physical Job Requirements

• Sit for long periods of time.
• Continuous viewing from and inputting data to a computer screen.