Workers Compensation Claims Trainee

About the Role

The INVEST Program Guardian Pathway is a 6-month paid, fully remote, entry-level immersive learning experience designed for recent college graduates to gain real-world exposure, personalized coaching, and mentorship. It provides a clear, long-term career path in the workers' compensation industry.

Program Highlights

• 6-months, paid, fully remote learning track
• Virtual classroom, peer shadowing, simulations, case studies, and hands-on experience
• Fully remote (candidates must physically reside in states specified)
• Interactive sessions, one-on-one mentorship, collaborative projects, exposure to a wide variety of industries, clients, and knowledge material
• Fully paid licensing and advance education opportunities
• Career progression post-graduation into claims resolution manager roles and beyond

Key Details

• Starting salary: $60,000 USD (states outside of California)
• Start date: January 2027
• PTO blackout: No PTO requests will likely be supported for the first 8 weeks of the program.

How You'll Make An Impact

Over the course of the 6-month program, you will alternate between self-study modules, virtual classroom-style learning, guided training modules, and hands-on application of knowledge. The program is designed to offer consistent opportunities to develop, grow, and practice knowledge, advance education via licensing studies, and gain confidence in commercial claims handling.

What You Can Expect

• Participate in Structured Learning including instructor-led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state-specific workers’ compensation regulations.
• Shadow Claims Experts to learn best practices in managing lost time (indemnity) workers’ compensation claims.
• Practice in a Simulated Environment ("Sandbox") to apply learned concepts in a controlled environment mimicking real-world scenarios.
• Complete Program Milestones to achieve key learning objectives and performance checkpoints.
• Collaborate and Network with peers, mentors, and cross-functional teams.
• Gradual Claim Ownership beginning in Week 3, with inventory increasing incrementally.
• Support Claims Management by taking ownership of indemnity claims under supervision, applying training to benefit calculations, wage loss evaluations, and return-to-work considerations.
• Claims Analysis and Learning to analyze medical documentation, regulatory guidelines, and determine claim strategy, financial exposure, and next steps.
• Stakeholder Communication involving professional communication with clients, providing support to injured employees, and securing key details from medical providers and other stakeholders.
• Client Service Instructions & Carrier Guidelines to interpret and apply to ensure claims are handled in compliance with expectations.
• Reserving Acumen to build skills in setting and adjusting reserves by analyzing claim details, medical data, and potential outcomes.

Requirements & Tech Stack

• Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT).

Qualifications

Education

• Bachelor’s degree or 4-year degree from an accredited institution is preferred.
• Candidates with a Bachelor’s degree receive preferential treatment. Others with proven experience will be considered.
• 3.5 or Higher GPA is preferred.
• Candidates with a GPA of 3.5 or higher receive preferential treatment. Others will be considered.

Attributes

• Active listening skills
• Problem-solving mindset
• Adaptable to changes in procedures and technology
• Strong verbal and written communication skills
• Strong time management and ability to multi-task
• Detail-oriented
• Curious, learning-focused mindset

Compensation And Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact