International Patients Coordinator
Zigsaw
About the Role
The International Patients Manager/Coordinator will be responsible for end-to-end coordination of international patients seeking medical opinions and treatment in India and abroad. This is a coordination-based managerial role.
Key Responsibilities
- Coordinate effectively between doctors and international patients.
- Provide complete and accurate medical information to help patients make informed decisions.
- Manage end-to-end support for international patients, including:
- Medical second opinion process
- Treatment planning
- Visa documentation guidance
- Travel and logistics coordination
- Maintain relationships and coordination with international business partners.
- Draft and respond to professional emails.
- Maintain and update Excel tracker sheets and patient records accurately.
- Ensure timely follow-ups and seamless communication throughout the treatment journey.
Requirements & Tech Stack
- MS Excel
- Email communication
Qualifications
- Excellent verbal and written communication skills (English mandatory).
- Strong coordination and organizational abilities.
- Ability to handle international clients professionally.
- Detail-oriented with strong follow-up skills.
- Candidates with MBA (healthcare)/Nursing will be preferred.